OBJECTS WITH PRESENCE
JORDAN JUN YUJORDAN JUN YU
0
Back to home

Privacy Policy | JORDAN JUN YU

Privacy Policy

This Privacy Policy explains how ORVEN COMMERCE ("we", "us", "our") handles information when you visit or shop on JORDAN JUN YU (the "site"). ORVEN COMMERCE operates the site. By browsing the site, placing an order, or contacting us, you acknowledge the practices described in this policy.

Information We Collect

We collect information that you give us directly and information that is generated when you use the site.

  • Information you provide: name, email address, phone number, shipping address and billing address, and any details you include when you place an order, register an account, or contact customer service.
  • Pedido information: the products you order, order value, order status, and delivery preferences. Payment card details are handled by third-party payment providers; we do not store full payment card numbers on the site.
  • Communication records: messages you send us by email, phone, or a contact form, together with our replies.
  • Browsing information: pages and products viewed, items added to a cart, device and browser type, approximate location derived from IP address, and similar technical data collected through cookies and similar technologies.

How We Use Information

We use the information described above for the following purposes:

  • To process and fulfil orders, including payment processing, packing, and delivery.
  • To provide order confirmations, shipping updates, and other service messages.
  • To answer questions, handle returns or complaints, and provide customer support.
  • To operate, maintain, and improve the site, including understanding which pages and products are useful to visitors.
  • To keep the site secure, prevent fraud, and detect misuse.
  • To meet legal, tax, and accounting obligations.
  • To send marketing messages, where you have asked to receive them. You can opt out at any time.

Cookies and Similar Technologies

We use cookies and similar technologies to keep your cart and session working, remember your preferences, and understand how the site is used. You can control or delete cookies through your browser settings. If you disable cookies, some parts of the site, such as the shopping cart or checkout, may not work properly.

When We Share Information

We do not sell your personal information. We may share it in the following situations:

  • Service providers: companies that help us run the store, which may include hosting and site infrastructure, payment processing, shipping and delivery, and customer support tools. These providers receive only the information needed to perform their service.
  • Legal reasons: when we are required to do so by law, regulation, court order, or a valid request from a public authority, or when we need to protect our rights, property, or the safety of our customers and staff.
  • Business changes: if our business or assets are reorganised, merged, or transferred, information may be passed to the relevant successor, subject to this policy.

How Long We Keep Information

We keep personal information for as long as it is needed for the purposes described in this policy, including to complete your order, provide support, keep accurate business and tax records, resolve disputes, and enforce our agreements. How long this is depends on the type of information and the legal requirements that apply to it. When information is no longer needed, we delete it or make it anonymous.

Your Choices and Rights

Depending on where you live, you may have the right to:

  • Ask what personal information we hold about you and request a copy.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete information that we no longer need to keep.
  • Object to or restrict certain uses of your information.
  • Unsubscribe from marketing emails using the link in the message or by contacting us.

To make a request, contact us using the details at the end of this policy. We may need to verify your identity before we can respond. Some requests may be limited by law or by our need to keep certain records.

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The site is intended for adults. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

International Transfers

We and our service providers may process and store information in countries other than the one in which you live. Where required, we take steps to ensure that information continues to receive appropriate protection.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or about how your information is handled, please contact us:

  • Company: ORVEN COMMERCE
  • Contact person: JORDAN JUN YU
  • Email: [email protected]
  • Phone: 122435022
  • Address: 4, JALAN AMBANG 1/1, HORIZON HILLS, ISKANDAR PUTERI